Privacy Policy
This Privacy Policy explains how PasionFloral Guild (“we”, “us”, “our”) collects, uses, and protects personal data when you access our website, purchase courses, or interact with our community.
1. Data We Collect
- Account information such as name and email.
- Contact messages and support requests.
- Transaction data related to course purchases (processed by trusted payment providers).
- Usage data like pages viewed, preferences (theme), and device information.
- Cookie data for functional preferences and analytics (aggregated and privacy-aware).
2. How We Use Data
- Provide and improve courses, community features, and support.
- Process orders, payments, and account changes.
- Communicate about courses, updates, and service changes (you can opt out anytime).
- Detect and prevent misuse and maintain site reliability.
3. Legal Bases
We process data on bases including consent, contract performance, and legitimate interests such as improving the service and ensuring security.
4. Sharing
We share data with service providers who help deliver our services (e.g., payment processors, analytics) under confidentiality obligations. We do not sell personal data.
5. Cookies
We use functional cookies to remember login state and preferences like theme. Analytics cookies measure usage in aggregate. You can manage cookies with our banner or your browser settings.
6. Data Retention
We retain data only as long as necessary for the purposes described above or as required by law, after which we securely delete or anonymize it.
7. Your Rights
- Access, correct, or delete your data.
- Object to or restrict certain processing.
- Portability of data where applicable.
- Withdraw consent where processing is based on consent.
To exercise rights, email [email protected].
8. Security
We use reasonable technical and organizational measures to protect data. No online service can be 100% secure, but we continuously improve safeguards.
9. International Transfers
Where data moves across borders, we rely on suitable safeguards and standard contractual clauses as applicable.
10. Children
Our services are for users 16+ and are not directed to children.
11. Changes
We may update this Policy. When we make material changes, we will notify you by email or a prominent notice on our site.
Contact our Data Protection contact at [email protected].